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A question that has been asked by our readers and the media quite often is whether or not it is wise idea to diversify your loyalty program portfolio. The primary reason behind diversifying your loyalty program portfolio is just like diversifying any financial portfolio, to minimize risk. Too often we see loyalty programs make changes to their earning or redeeming rates which amount to the program being devalued. In an ideal world the answer to question is yes, you should make the most of any and all programs that you can. But in the real world this isn't always the case or possible. But what about the typical Canadian? You know someone who has a family with two or three kids, mortgage payments, car payments, kid's activity obligations and so on with a household income between $40,000 and $150,000? Can you diversify? Should you diversify? The answer is still yes but with many more limitations. |
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What are Hybrid Cards?These cards allow you to funnel all your spending to one account, that of the proprietary credit card program but then you have the option to transfer or convert those points to airline, hotel and other loyalty programs. For example if you have the American Express Gold Rewards Card you'll collect Membership Rewards (MR) points on the card but those points can also be converted to Aeroplan. So right there you have two programs to work with as you can swipe your Amex card for everyday spend to earn Membership Rewards Points and then swipe your Aeroplan card if that merchant happens to be an Aeroplan partner Essentially you're banking more points in MR and in the future you can decide if your redeem them via Amex's TripFlex Feature or convert them to Aeroplan (or MR's other airline/hotel partners) to top off the miles you've already earned for a redemption. All the hybrid cards above let you use the proprietary points for booking travel how you want.
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American Express Membership Rewards |
RBC Rewards | Diners Club Club Rewards |
HSBC Premier | |
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Primary Card for Earning | American Express Gold Rewards Card |
RBC Visa Infinite Avion |
Diners Club Club Rewards Mastercard |
HSBC Premier World Mastercard |
Proprietary Program Point Value (Percent Return on each $ spent) | 1 to 2% | 1 to 2.33% | 1.7% | 1 to 2% |
Programs you can convert points to | Aeroplan Alitalia MilleMiglia British Airways Executive Club Cathay Pacific Asia Miles Delta SkyMiles Etihad Guest Hilton HHonors Marriott Bonvoy |
American AAdvantage British Airways Executive Club Cathay Pacific Asia Miles Esso Extra Shoppers Optimum WestJet Rewards |
19 Airline & Hotel Programs | British Airways Executive Club Cathay Pacific Asia Miles Singapore Airlines KrisFlyer |
When you diversify you aren't putting all your egg in one basket. Just as any financial planner will tell you, this is what you need to do with your financial portfolio and as we have always spoke to, loyalty programs should be part of your financial portfolio. That being said too much diversification will bite you in the behind. It's like putting $100 into this mutual fund and $100 into that one and so on and so forth. Those minor amounts, even with growth, won't amount to much. You need to be careful when you diversify your loyalty programs. If you stay at hotels 4 or 5 times per year you are better off staying at one brand rather than a different brand for each stay so that you can build up those hotel points in one program. One stay a year across multiple hotel loyalty programs won't get you anything. Or better yet if you are that typical Canadian above funnel the hotel stays into your Aeroplan or AIR MILES account and pay for it with your hybrid card. Getting gas one week from Esso to earn Aeroplan miles and then one week from Shell to get AIR MILES won't amount to much either. Try to pick one and stick to it. Ultimately you risk earning only a few miles and points in a lot of programs that won't amount to much and you'll just have a bunch of orphaned miles and points.
As you can see you need to look at how you spend your money, where you spend your money, where you travel and how you want to be rewarded from your loyalty program(s) to determine your level of diversity. Honestly, loyalty programs follow the saying the rich get richer as the more money you can spend on your credit cards, the more you travel etc. the easier it is to diversify and remain loyalty program rich. Unfortunately for many of us we just can't afford to live a lifestyle like that. Pick a credit card, stick to it. Use both Aeroplan and AIR MILES but focus on one more than the other and throw in other programs for places you may frequent often. That's about as far as you should diversify.
If you don't use credit cards and are strictly a cash and debit user your diversification strategy is tougher. As with almost any situation for a Canadian your portfolio should still include Aeroplan and/or AIR MILES plus any others of places you may frequently shop at like Shoppers Drug Mart. The problem is your earning potential is lessened greatly and if you use too many programs you'll spread yourself too thin as the miles and points earned without a credit card on shopping purchases are quite minimal. You could always grab the Scotiabank SCENE debit card to reward yourself with free movies for your debit card spending or grab an AIR MILES account with BMO to earn miles on debit purchases although we find that account to be quite expensive (they don't have a minimum balance waiver) and not worth the AIR MILES you earn with it.
You fly. You fly a lot. Enough that you earn status with your airline of choice early in the year. What do you do for the rest of the year? If that airline doesn't grant you the status benefits early, you could shift your travels to another airline to earn status with that other airline. Ultimately it would be ideal if each airline was from a different alliance (SkyTeam, Star or oneworld) so you could enjoy benefits across the dozen's of airlines in these alliances. However, if your original airline does grant you early status recognition you need to decide what is more valuable to you. Using those benefits right away for your travels for the remainder of the year and of course for the next elite year, or not enjoying the benefits so that you can fly with another airline to earn status with them so that in the following year you can enjoy benefits across multiple airlines and multiple alliances.
The same principles apply to hotel frequent guest programs. Enjoy the benefits early or go for the gusto and earn status across multiple programs.
Of course, you may not have to diversify your loyalty to actually get status across multiple programs as many airline and hotel programs will match your status from a competitor! Find out about many current status match and/or challenge offers on Rewards Canada's Elite Status Offers page.
Yes you should diversify your loyalty programs but to what extent will depend on your personal situation. You should always have one focus program if you aren't a frequent traveller or high spender coupled with some secondary programs to ensure your aren't bitten by the devaluation bug but also aren't spreading yourself to thin with too many programs.